Help center

How can we help?

Start with the quickest path below. BuildFast is still in early access, so setup and troubleshooting guidance will continue to expand.

Account access

Sign in with the same account that received your workspace invitation. Ask the workspace owner to send a new invite if the original link expired.

Workspace setup

Owners and admins can manage members and connected channels from workspace settings.

WhatsApp connection

Open WhatsApp settings in your workspace and follow the three-step connection guide. Use the built-in test before enabling live messages.

Something not working?

Note the page, workspace, time, and exact error message. Avoid including access tokens or customer-sensitive information in a support request.

Direct support

A public support email and ticket channel will be added before the general release. Early-access users should use the contact method provided with their workspace invitation.